Changing my PS5 to connect to Ethernet port of an Orbi satellite, now remote play doesn't work from outside home, help!

Hi all, I have been doing PS5 remote play with a Firewalla Gold Plus (router mode) + Netgear Orbi RBK753 (2 satellites, AP mode) combo. My PS5 was connecting to the network with WiFi. For the most part it works, but as expected, sometimes the play quality decreases due to jitters.

Last night I changed the config so that my PS5 is now connect to an ethernet port of 1 of the satellites. (I can’t connect it to the Firewalla directly as PS5 is downstairs and Firewalla is in master bedroom). Now, I cannot wake up the rest-mode PS5 remotely. I have to first VPN back to home via Firewalla VPN server + Wireguard. Even after it is up, I still cannot play remotely outside home. It only works when I am at home via WiFi, or via Firewalla VPN server + Wireguard on my Mac or on my IPhone.

Things I have tried:

- Reserve the IP that my PS5 gets, so it doesn’t get changed
- I created a rule in Smart Queue to prioritize internet for PS5
- UPNP is turned on
- I also added explicitly some manual port forwarding rules

None helps. Now I have to connect to Firewalla VPN server first. This is a bummer since Playstation Portal network settings cannot configure VPN. Everything used to work perfectly when PS5 was connected to WiFi (and I didn’t have manual port forwarding rules earlier).

I can switch my PS5 back to WiFi and check again. Am I missing something for the Ethernet-to-Orbi-Satellite config? It should work the same, no?

Interesting. I have a similar setup to you. Let me test with my Portal and report back.

if you are on the LAN (or even inside the firewalla) are you able to “ping” your PS5? if you can’t, then you have a switch problem. If you can, do you put your ps5 to sleep or turn it off? are you able to remote play when you are on the local network?

I want to report back that by switching my PS5 back to WiFi, now I can remote play outside home network (like before).

It seems like there may be a bug somewhere (although I am not sure if it is an Orbi issue or a Firewalla issue).

When I connected my PS5 to 1 of the ethernet ports of my Orbi satellite, it could access PSN fine, and I could remote play inside home network. I could see PS5 listed in the devices section of Firewalla menu, and from Orbi admin UI I could also see PS5 listed as wired. I just cannot reach it from outside.

My PS5 is always in rest mode (unless after a power outage).

I can remote play from within the home network after the switch to connect my PS5 to ethernet port of 1 of the Orbi satellites. The problem is that I cannot do so now outside home network. Now from outside, I have to first connect back to home network via Firewalla VPN server + Wireguard. When PS5 was connected via WiFi, it was working fine. I connect the PS5 to the Orbi satellite directly, no switches in between.

This workaround is fine wherever I can set up a Wireguard client. But my Playstation Portal cannot set up any VPNs so that becomes an issue now.

Do you have any regional blocks? Or restrictions when you setup the port forward ?

I have regional blocks of certain countries (Russia, China, Nigeria), but PS5 itself has emergency access on so I think those should not apply.

I also tried disabling IPv6 from LAN, it is not making any difference.

I guess I will try switching back to WiFi later and report back.

Disable your regional blocks temporarily if you can. (I am not sure if emergency access disables incoming connections per device)

I actually just noticed my rules are down from > hundreds to only 20, something is wrong. I will file a support ticket. I am not sure if this is related to the PS5 issue I am seeing.