Hey, I wanted to try this VPN since many people praised it, but it isn’t working for my needs (even with OpenVPN TCP and obfuscated servers). So I decided to send an email to [email protected] and ask for a refund, they emailed me back stating that they’ll get in touch, but 24 hours have passed and I still got no response. I’m really nervous since I paid for 2 years and I don’t want to lose my money. Thanks for reading.
It takes a few days to process that and send you an email. Don’t overreact if a company doesn’t reply to you after one day. Just keep calm and wait a bit.