I’ve used TeamViewer for a long while now. Various helping family with computer issues etc. And recently was trying to diagnose a local ISP issue on another computer 20 min away. Well it got blocked… TeamViewer basically wants me to pay $25 a month to access a computer once maybe every 6 months. I guess onto something else.
yeah, teamviewer started getting real picky with “commercial use” even for basic personal stuff. had the same issue helping out family, got blocked mid-session once—super annoying.
ended up switching to HelpWire, and it’s been solid. free even for work stuff, no ads, and doesn’t randomly flag you for using it too much. setup’s dead simple too. worth a shot if you just need something that works.
AnyDesk worked perfectly. Bye bye TeamViewer
Was gonna make a post about this. I noticed it’s been super strict and or broken as fuck. I only use it to start programs on my local headless desktop pc. Literally the only one I ever connect to and it’s on the same network. Will only connect for at most 5 minutes.
Earlier today I forgot to start a program before leaving the house so as I was still connected to my network and sitting in my car, I decided to remote in. I got right up to double clicking the exe when it kicked me out and said it detected commercial use. Fuck them im done, time to find something else.
I have had exactly the same. Similar use, just supporting my daughter and remotely accessing my Steamdeck. Used about once every 2 months. I have deleted my account uninstalled the app and created a new account with a different email address, re installed the app. Let’s see what happens in 2 months time when I need to help my daughter again!
Yeah, I gave up on TeamViewer. Rust Desk seems just fine for me
I’ve used TV for years. My mom is 85 and needs remote help occasionally. Fuck them. I just went to AnyDesk this week and it’s fine for what I need. It also doesn’t leave a confusing pop up window after logging off.
TeamViewer is a piece of shit, time to move on. You’ll be doing yourself a favor.
TeamViewer just keeps doubling-down on their “we have the brand embedded in everyone’s minds, so we can’t lose… let’s just squeeze users until they pop”. Well, guess what? We’re all popping over to AnyDesk now.
TeamViewer explicitly telling me that I, a private non-commercial user, am not allowed to use TeamViewer to connect to my, private, non-commercial home server, with a free, private, non-commercial license? Their wording of “including accessing your home computer from work” is what kills TV for me. I do private, non-commercial stuff from work sometimes. That DOES NOT make it commercial usage.
Yeah, I’m over it. I understand that a lot of actual companies were abusing free licenses, but this is not the way. Bad detection, bad policies.
Plus, at least AnyDesk is helping fight scammers. TeamViewer is quickly *becoming* the scammers.
Does AnyDesk still offer a free version? I was looking at their website and I really couldn’t tell.
But it’s late, I’m tired and typing this on my phone without my glasses. I’m sure by morning someone here will have told me where to go and what to do when I’ve gotten there. 
Same here
Telling me I am now using it for business. Just helping out grand parents a few times a month at most. Goodbye TeamViewer. Not a way to push Free users out but I guess it works 
And open source . And easy to use and setup.
Parsec is way better imo. Really low latency actions on it so it barely feels like your remote.
Same here. Recently it started to accusing me with commercial use while I exclusively use it between my phone and my pc, only 2-3 times a week.
Im searching for a proper alternative, and ill never look back.
Encountered a similar issue… Have used TeamViewer for a while then I stopped using it…
One time I needed to troubleshoot an issue remotely. I couldn’t understand why it wasn’t going through.
Spent more than 2 hours trying to figure what the issue was… Only to realize they had changed their T&C…
I switched over to parsec, works great
I tried to get TV to unlock my access… but they said the below, I use it to help family members and access file and game servers that I host for friends at my house… looking for a remote controll now that has unattended approval now.
Dear TeamViewer User,
Thank you for your request regarding being unblocked from using the free version of TeamViewer. After reviewing the information provided to us, we were unable to confirm that the submitted ID is being used privately.
Just moved to DW Service for the same reason.
F TeamViewer.
Received this exact message this morning at 6:19 AM.
Backstory: I appealed/requested a reset for my TVID and my friend’s TVID who I regularly connect to from my home to help solve issues with their computer. She is a single mother of 3 and she deals with disability. I help her to help her avoid stress. I have never asked for compensation and would never ask for it. I strictly use TV to help friends and family address issues. I detailed this in my submission to TeamViewer. This morning I received the exact message as OP.
“Thank you for your request regarding being unblocked from using the free version of TeamViewer. After reviewing the information provided to us, we were unable to confirm that the submitted ID is being used privately.”
TeamViewer gave me 2 options:
-
We encourage you to purchase a license that fits your needs: https://www.teamviewer.com/pricing
-
“THIS FORM is a declaration of private use that needs to be printed, signed personally and sent back to us replying to this email.”
Except the form link is broken and links to nowhere.
There is no way someone competent read my appeal/reset submission. And there is no way for me to ask for help/assistance.
Not sure what I can do.
I used tv for plex server home ,now they want 400euro so I changed all my desktop server with laptop problem solved