If you are just testing this service only a use a one time payment cards

VPN
1

Compulsive recurring payments and hiding the cancel subscription button, are very bad and annoing practices.

Can you enable the cancel subscription button on my account?

2

Cancel button is right here ?

https://prnt.sc/L9iYTiZ0giBC

3

Hello! In order to cancel the auto renewal on the trial plan you can reach out to PureVPN live chat or email us at [email protected].

Please also share your registered email address in DM so we help you out with it.

4

No, it’s not, and a web search shows hundred of users complaining about that:
https://drive.google.com/file/d/14UWsUDTaLPXvAdboJy5hpLnmkSbDw65B/

5

Having to contact chat violates the:

Federal Trade Commission “Click-to-Cancel” Rule

See:

https://www.ftc.gov/news-events/news/press-releases/2024/10/federal-trade-commission-announces-final-click-cancel-rule-making-it-easier-consumers-end-recurring

6

PureVPN is the company who also owns Ivacy VPN, difference is that Ivacy head office is located in Singapore and PureVPN relocated its headquarters from Hong Kong to the British Virgin Islands in 2024.

7

Idk , I just logged into my account and it’s under subscription like the picture shows.

Maybe it’s an aggressive adblocker ?

I run brave with a few additional extensions if it helps.

8

You cancel online after logging into your account. Go to manage subscription, scroll down and there is a cancel button. Which meets the FTC rule.

9

There are multiple reports that this button doesn’t exist during the trial period.