So i think this has been mentioned on a few threads but while I’m on my Iphone using a guide or even just searching the site, it will refresh automatically. I sometime can get a decent ways before it refreshes back to the top and other times I barely scroll and then, BAM! Back to the top or will receive an “error has occurred” message. (See attached video)
Ive read the “fixes” and given them a try but still nothing. I like the guides cause i can mark what i already have but its almost unusable most of the time.
Anyone find any “cures” for this? Thanks!
this has been happening to me too - I also keep getting redirected to Norton ads that look like scams, and have to go back to the IGN page which then causes me to lose my place on the page
I was just trying to use their guide for demon souls and I couldn’t scroll a quarter way down the page without being sent to the Norton ad spam. Absolutely unusable. Way to go ign.
I’m getting this issue all the time now.
this thread was the top result when i googled “ign keeps sending me to spam sites.” same exact thing keeps happening to me - trying to use it for clean up on FFVII Remake but by the time i manage to scroll to the right spot it either auto-refreshes and i lose my spot or it sends me to a norton antivirus scam page. glad i’m not alone, but it’s super annoying and i wish i could figure out how to make it stop
OOOHH Thank you!!
We’ve had a couple of people write in about this but when I ask for a video or anything to help me with troubleshooting I never get a response.
I’m guessing you’re on an iphone? Can you share what model/OS and browser/browser version you’re on?
yep. been happening to me all day.
Bro legit same thing has been happening to me the past few days and is driving me crazy. Its even more weird because it only seems to happy on the IGN page for me, and regardless of browser. If you find a fix let me know, because Im going crazy 
Please send me the link for that Norton ad (like the actual ad, not the page that the ad appears on) when you have a minute if you’re still getting them!
Havent come across the Norton thing but this redirect back to the top of page and losing my spot to try and scroll back down to get the error message happens frequently. Its quite annoying.
I also started getting the Norton Antivirus ad today, and only from IGNs pages It has happened over a dozen times so far with multiple different IGN pages. and if i go back a page, it just goes back to my google search results making me find my place again. so annoying.
Hopefully i can help us all get this resolved by making the thread with the video. I love the guides but i hate having to pull out the computer to have to use them. I like the convenience of my phone
Not a problem. Lol videos always help is what i say. Im on an Iphone 12 Pro Max and Safari… Version 17.4.1
so far no luck - seems like if I look on desktop it’s fine, but it’s still happening when I use mobile
Just to confirm, this is still a thing, got this same popup today on ign on mobile.
They really do; I’ve also gotten very into recording gifs lately with a Chrome plugin I found; thank you! Added it to our investigation ticket 
Oh one more question - is this happening to you everywhere…or just on pages that have checkmarks on them (the green things you have partially checked off)
Yeah not a fun thing to come back to on Monday - thanks for letting me know though!!
If it helps, I’m getting it on this page which has checkboxes, among other pages (which I think do too). Would you like a video from me? Because this issue really needs to be fixed soon. And do you know what’s causing it? Since it has something to do with the checkboxes I’m assuming you have an idea of it.
