ISP limiting youtube buffer speed?

VPN
1

Hi all, recently I changed ISP and I noticed that youtube takes a really long time to load videos and sometimes it doesn’t load them at all. By looking at some tips in this subreddit I tried using a VPN so I used touch vpn for chrome and youtube worked excellent with velocities 20 times higher than before. Does anyone knows how to obtain the same result but by “default” without using a vpn, because this has to be setup on every laptop/mobile device so it’s a pain in the ass and it shouldn’t have happened in the first place.

Thanks

2

Might be a dns issue, change it to Google and see if it improves. 8.8.8.8 8.8.4.4 Or cloudflare 1.1.1.1

3

Check the Google Video Quality Report.

4

did you try a different browser
i use firefox with this addon
https://addons.mozilla.org/en-US/firefox/addon/youtube-classic/

5

Hi, thanks, I tried by setting the dns in the router config but nothing changed

6

Hi, I checked and it says it’s on the SD side but I previously had an ISP in the same SD section and I had no problem with youtube. Cheers

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7

Hi, thanks, yes I tried on our smartphones and laptops and the same happened. I just tried with chrome, firefox (it didn’t load the video) and ie and in the statistics of the video the connection speed is ~always at ~1300 Kbps, when using a vpn the connection speed goes to ~25000 Kbps.
Why would the velocity change when using a vpn? I called to the ISP and they say they reported a similar case and maybe it’s a youtube problem but they’ll look into it. Also I tried youtube using my mobile internet from the same ISP and the velocity is the ~same so maybe youtube is limited by the ISP or youtube is having a problem with the ISP?
Cheers

8

Check to see if your computer is using the new dns typing “ipconfig” in the command line. If not restart the computer. Some isp routers are stuburn(my Comcast one was), if it’s still using what ever your isp gave you, you might want to force your computer into useing it by adding it your nic’s properties.

9

I check and it does shows the new dns, it didn’t fix the problem

10

If this happens on all of your devices, then it might be your isps problem with the connection between you and YouTube, doing pings and traceroutes might find the problem but fixing it might be an issue, you would have to call the isp and hope you get someone who knows Jack about networking. If it’s Comcast good luck, I had a 6 month war with techs and linemen, over a simple hardware line termination cap that was never put on.

11

thanks, I’ll call tomorrow. I’m not from the US, here the customer service is given by people who knows shit about this so I don’t see a solution in the near future. Cheers

12

it does have an option for a VPN but I think maybe the download speed will be lower if using a VPN? I mean at least YouTube works fine while using one but I don’t know if the download speed will be affected