Netflix blurry and freezes a lot when connected to vpn

Hbo, amazon prime and all of the others work PERFECTLY. When I switch off the vpn Netflix works again. It’s so weird. Anyone else having this problem? I tried to explain it to customer support but the person I got just couldn’t understand the problem so after 20 min trying to explain I gave up. I have an Apple TV and am connected through an ASUS router

On specific devices. My google tv & apple tv 4k are fine but my sony tv has problems with netflix.

I dont have that problem. How do you use the vpn with amazon prime?

Is it like a speed issue? Like a lot of buffering?

You can get a cracked router that emits the VPN. The Apple TV connects to it.

Sometimes there is a lot of buffering. Mostly it’s just the picture is shit quality. It does t happen with any other service. Then when I switch back to my home country’s internet (no vpn) the picture is fine on Netflix. It’s so weird!

Oh, I see. Do you like, have their firmware or is it like a manual configuration or something? Have you tried a different vpn server? It might help or what :grimacing:

Yes!! I’ve tried different servers to no avail :frowning: it’s cracked using their firmware but I wonder if they do updates ever?

I’m not sure with updates tho but do they have the protocols thingy like with their application?? Maybe you can try a different protocol? This is what I usually do when i get buffering

When you’d at protocol, do you mean switch the vpn to a different city? I’ve tried all of the cities they recommend for my country.

And thanks so much for your help!

Sorry about that, I meant to say the VPN protocols? Like the UDP and like other protocols? I’m not quite sure since I don’t have like a router that works with their firmware haha