I’m new to using VPNs. I’m located in South America and I’m trying to watch a few UK shows. This is the error even when using the in-app browser. The site is u.co.uk . I have double checked that i am connected to a uk vpn. Any help is appreciated.
Hey there! Sorry to hear you’re having trouble accessing UK shows. Most sites and services should work as long as you’re using them according to their Terms of Service. If you are and you still cannot access them, reach out at [email protected] or via the live chats on our site for further assistance,
Have you set the vpn to also spoof your GPS location?
Settings->VPN Settings->Advanced->Override GPS location
I had a similar problem when I changed ISP and the new one gave me a static IPv6, SurfShark only works with IPv4.
You also need to sign up using a UK address
you want to watch something from the UK than pick a VPN server for the UK
Additionally, use OpenVPN UDP protocol
Thank you! Will try this.
Did this as well using the alternative ID feature.
Does openvpn UDP work for prime video as well?