Running the latest version of NordVPN 7.9.3-tv on Android for TV 10, and the connection frequently disconnects and then tries connecting but never seems to connect. Have waited up to 10 minutes but still trying to connect.
The only way to connect is to cancel the “hanging” attempt to connect and reconnect.
This happens sporadically and randomly, rendering it useless currently for streaming any content as it randomly disconnects.
Any help or a bug fix would be appreciated.
This has been happening to me since I started using Android TV in April, and it still happens today. Sometimes it updates and stops disconnecting, then a new update comes along and ruins everything again.While I was writing my streaming stopped and I went to check and it was the VPN turning off again hahahaha, this happened to me again since last Thursday
Happening to me on a couple of different devices (Onn and Firestick). Curious to hear if there are any ways to make Nord more resilient. Following this post…
UPDATE WITH FIX - I had a few email exchanges with Nord and they sent me the below. I made the changes as suggested and for about 1 week now I have been 100% connected to VPN via auto connect without any disconnects. Every time I turn TV on it is still connected.
Hope this works for those who have issues!
“Please try switching the connection protocol to TCP. It can be changed in the NordVPN application settings.
Within the Firestick NordVPN application: Open the Settings menu (below the “All Countries” and “Specialty Servers” options) > VPN protocol > OpenVPN (TCP).”
Bumping this thread for support
Bump happening to me also
Same for me also, currently trying out different settings to maybe fix it
Just tried changing it to OpenVPN(TCP), but speedtests show a drastic drop to the servers I usually connect to. They’ve dropped to 30Mbps from 90Mbps when using NordLynx as the protocol.
This isn’t a solution which is viable, and defeats the purpose why I got a vpn in the first place.
Thanks for the attempt at taking to them, though.
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Ah sorry to hear that.
I’m using it on a fire stick and everything is loading/buffering fine for me. I haven’t done a speed check but my speed before this change was only a mere 25mb and so if it’s working fine after the change then I can’t imagine it’s had a negative impact.
Good luck finding a solution
Hopefully there’s a more longer term solution, running a vpn over TCP is notoriously going to reduce bandwidth which makes it unsuitable for streaming. Nordvpn really needs to look into this a bit more seriously.