SBS on demand (Aus)/RTE PLAYER (IRL)/TV NZ - not working with VPN

Hello, I am in the UK and have sideloaded some apps onto an android stick for me and my family, my dad in particular likes to watch the Irish news. He has a firestick and I have an android mi box. Until two days ago, everything worked perfectly but now I am getting messages saying the content cannot be loaded or is unavailable in my region. Obviously the apps know I am in the UK and are not fooled by Surfshark’s australia, NZ or ireland servers

Is anyone experiencing anything similar? Considering I had it configured on two different android systems, I don’t think its something I am doing

Both the firestick and mi box are registered in the UK with amazon uk or google. There has never been an issue so far

Can anyone help me? Thank you

Hey there, hope you’re doing well. First of all, do make sure that any use of Surfshark services for your particular activities conforms to all relevant laws and regulations, including those of any service providers and websites you access using Surfshark.

For the issues you’re facing, you can refer to this guide: https://support.surfshark.com/hc/en-us/articles/360012450240-How-to-troubleshoot-streaming-issues
If you need more help after that, you can reach out to our support team at [email protected] or via the live chats on our site.

I fixed this by signing out of the google account which seemed to be geolocked. As I sideloaded everything anyway, I do not need access to the play store. Just incase anyone is wondering