Auto-connect working but then see I am logged out?

VPN
1

Hi, I have NordVPN set to auto-connect on my iPhone on unfamiliar networks. I’ve been in Mexico for a few days and got the VPN icon as soon as I connected to the hotel wifi, all seems well. Whenever I swipe down from the top-right for the command center screen I see the VPN icon.

Today I went to actually open the NordVPN app and it said I was logged out, invited me to log in which I did. When looking at my stats it now says Day Streak: 1 with time connected today 1m and nothing on the prior days.

Have I been protected the past few days when I appeared to auto-connect? Was I prompted to login only because I hadn’t opened the actual app in a while (weeks)?

Curious if anyone else has had this issue, or if there is a scenario where iPhone would show the VPN icon but it’s not actually protected.

2

I had the same “issue” on my iPhone but Nord’s support told me that these log outs are done for security reasons if a user did not open his app for one month. As for VPN tunnel - it will remain active until you will open the app.

3

Ohh yeah, I’ve had this problem with them REPEATEDLY. I even contacted CS all they said is to change the protocol. I just don’t use Nord as an iOS app anymore and use express for any mobile needs as I don’t trust it to actually tunnel my data

4

Thank you, mod, for the clear and thorough response. :slight_smile: