My wife’s phone suddenly has issues loading certain apps / webpages. things like costco or kroger don’t load but if she turns off Wifi they load.
But firewalla is showing zero blocked flows, so what could be happening?
Setup is Ubiquiti USG with IPS/IPD disabled, Firewalla Purple; ad blocking set to normal (was strict but turned to to attempt to help).
I even changed DNS from Quad9 to google just to see what happens.
I’d start with this article, if it does not help, please let me know https://help.firewalla.com/hc/en-us/articles/360050255274-What-to-do-when-you-can-t-access-certain-websites-
What error is received when visiting the sites? That can be a helpful indicator as to the cause.
Almost certainly the ad blocking is the culprit. Way to check is to turn on emergency access and see if it works and then turn on features one by one for the device.
I did start there.
Emergency access would work, but nothing would show in the flow logs.
I just turned on the UNIFI IPS/IPD again and now sites are working. Which is strange but I that’s going to be a question for another sub
just spinning load symbol. not really any actual timeout or error message
If emergency mode works, check your rules, routes and smart queue next… pause or disable them.
If you have VPN, also disable them.