PIA huge price jump!

Wait, I am on the $31.95/month plan. Didn’t you guys say “As a current subscriber, you have the option to keep your current plan, with the same price and 10 device limit, as long as your subscription remains active.” ?

I’ve used PIA for 6 years, but will be switching to a competitor once my subscription runs out.
This price increase is so ill-willed that I’m at a loss for words. Nothing has improved over the 6 years I’ve been a customer:

  • Servers are horrible and finding a good server is a case of trial and error. Some servers are blocked by websites, some have horrible speeds, all servers recently have a tendency to drop port forwarding connection. Some are okay if you use them for an hour, but then they suddenly break.
  • iOS app quality is garbage, like it was coded in a day and forgotten about. Any protocol besides Wireguard is an extreme battery hog. Shadowsocks (your only bloody option to bypass VPN blocks) is completely missing and according to the AMA - it’s not going to be a priority for a long time. Speaking of VPN blocks, the app doesn’t even have a basic failstate in case the device can clearly see the server but can’t connect to it. So any attempt to connect to the server results in the app spazzing out and turning the connection off and on again. This can be solved with the most basic bloody “if” statement, how bad is your QA?
  • Returning to the topic of VPN blocks…once again according to the AMA PIA doesn’t give a damn about users in countries where VPNs are banned, in my case Russia. The cookie-cutter corpo response of “we wish we could do something about it and we will continue working on it” should be exchanged for “no, we don’t care”; they carry the same meaning after all.
  • Continuing the above topic, but switching do a different theme. While PIA has been doing nothing, their competitors at least do one of two things: constantly update their server pool or develop their own protocols. I’m sorry but Shadowsocks simply isn’t an option when it reduces speeds by 10 times, and it’s not even your own protocol.

Do any of those warrant a price increase? I’d rather pay more for Proton or Windscribe and get a much more active community, better customer support and developers interested in bypassing VPN blocks; or pay approximately the same amount for Surfshark but at least they keep their server pool up to date.
Honestly wouldn’t’ve even cared to comment but the AMA answers were just unacceptable.

I just paid for the 3 year plan plus 3 or 4 free months for 79.00…roughly about $26 a month.

Just went to my account there, it says 35.95 for the year to be billed in Feb. didnt get the email you did

Did you fix the problem with the Firefox plugin

How does this affect users who have been on the $29/year plan for several years? I haven’t received an email about this from PIA yet.

Enshittification baby!!

Honestly still at $4.17 a month. That’s not really a big deal, for peace of mind, personal opinion anyways.

LOL at people losing their shit over an extra $10 per year.

Best VPN service, so price tag is worth it to me

Been using pia since 2018. Just cancelled auto renew. $49.99? Fuck off

Instead of offering people cloud storage… Just don’t raise the price :thinking:

Can you remove the unnecessary 500GB online storage and lower my yearly subscription?

I was planning to jump from Surfshark to PIA this month (Dec 2024) but now that the pricing is about the same, guess I won’t bother anymore with the hassle of switching.

Price hike?? Where is the appletv app!!!

Woof. Just cancelled.

What u guys switching to?

Thanks, I’ve now canceled my service with you guys for IPvanish since they offer use with unlimited devices.
We had a great 4 years PIA.
I will always love you.
Remember, it was you, not me.

I regret moving to Surfshark so much less now. The all-memory servers have been so much faster too.

wow $4/month for a massive network of well secured vpn nodes that can make you appear to come from any country you desire. what scam artists! /s