So I’m using proton vpn on windows Mac and iOS. It works fine on windows and iOS but on macOS it just doesn’t. When I’m on macOS it does connect to the server but speeds don’t go above 1KBps I don’t have this issue on windows or Mac OS. I tried installing proton vpn again but it didn’t work. Any ideas what’s wrong?
Instead of uninstalling the app on your Mac and then reinstalling it, try doing this.
Open ProtonVPN → Help → Clear Application Data
Login once again and see if problem persists. If not then go to ProtonVPN → Preferences and try toggling Early Access (I always use the beta builds and have never had any issues yet.)
Then try going to Connection tab in the preferences window and turn off Smart Protocol and try using OpenVPN (UDP/TCP) instead of the usual ikev2.
Other than that, directly contact Proton support directly if nothing works and send them the logs from the app.
Free account, or paid? You get what you pay for.
I was having some issues with connecting/disconnecting and found that there were duplicate VPN connections listed under the system network settings. Deleting them both and allowing the client to reestablish that configuration solved the issue. Worth taking a look.
Thanks I’ll try this