Recently got ExpressVPN on my S21 Ultra in the last 2 weeks, and I’ve noticed that I’ll get notifications for things like email, snapchat, and updates delayed or not at all until I manually go into the app and refresh it, then I get hit with a wave of notifications all at once. Is there a setting I can fix or change to mitigate this? I don’t want to have to manually refresh and check every app on my phone just to make sure that I’m not missing messages.
I thought it was just me but I’ve had this issue as well. Everything has been working fine for like a year until recently
Just chiming in to say that i’ve also been having the same issue for a while on a Samsung S20+
Just got off the live chat. they said its a known bug and they’re still working on it.
I am having the same issue for the last three or four days. IDK why. I have been using my Fold 4 since it came out and expressvpn without issues.
Have you narrowed it down tht expressvpn is the culprit?
I’ve been having the same issue on a Pixel 4 since the newest ExpressVPN update from like March 15th I think. I finally sent an email to support today and they got back saying they’ve “received multiple reports regarding the issue. And have reported the issue to the appropriate team.” Then they basically closed out my support ticket… which is a little annoying. I tried using different locations for my country but it, happens on all of them. Guess I’m just not using it until they get a fix.
I just received this response from support:
Thank you for waiting! I can confirm that this is a known issue of our latest app update. This is a known and reported bug and our engineers are already working on it. Please know that our engineers are working to fix this as soon as possible. There’s no estimated time as to when this will be resolved but we will send you a follow up email once it’s resolved.
The latest app update appears to have fixed the problem for me.
I’ve got the same issue for like a week or two. The March 22nd update didn’t fix it for me either. Didn’t contact the support yet, but some of you already did as I can see.
Well, add me to the list. I’m not sure when it started about 5-7 days ago. Just figured out it was the vpn since I get all notifications as soon as I turn it off. I’ve got the latest version. Is everyone using a galaxy? I tried the unrestricted battery, and that didn’t help. Guess we shall wait for express to fix.
Good to know I’m not the only one. I’ve been noticing this lately and only just tonight have isolated the issue to the VPN being on, when it is the only notifications I get are text messages and calls and as soon as I turn it off it floods my phone with every other app notification, ESPN, snapchat etc.
Same issue started in the last 2 weeks on 2 Samsung devices - S23 Ultra and Galaxy Tab S6 Lite. Version 10.83.0 of the app.
Latest version of the ExpressVPN app (10.84.0) has resolved the issue for me.
Same issues, I thought it had something to do with One UI 5.1 update for Samsung, but turned off my VPN and it doesn’t seem to have issues.
Before I used to get notifications in batches all at once, delayed of course.
Having the same issue. I just updated it thinking that would fix it, but im finding myself not getting any notis then when I turn express VPN off I get a flood of notifications. Glad to see its been brought to their attention and I hope its fixed soon.
This is happening to me as well on Samsung S10 with ExpressVPN App version 10.84.0
Yes same issue here last few days on my Samsung galaxy and no notifications till I turn express vpn off. I’ve rang express and they have said there is a bug and their engineers are on with fixing it. So I shall see what happens in the next few days and get back to them if it’s not fixed.
Pixel 6 pro here. Experiencing the same issue. Delayed notifications and expressvpn is definitely the culprit. Been running expressvpn turned off for a week or two now and getting all notifications. Before nearly all notifications were delayed 1-3 hours or I would restart and have a rush of notifications come in. I can also manually go into an app and see emails, chat, messages , etc that went unnotified. Currently running v10.84.0
Galaxy S9 here still having the same issue. Only solution is to not use VPN which defeats the purpose of paying $100 a year. Going to cancel soon if not fixed.
I’m having this issue as well. I run an Airbnb, and I’m not getting reservation request notifications. Very frustrating. Have you found any solutions yet?
Edit: I had a conversation with ExpressVPN support. They said the same thing, known issues, etc. Escalated to appropriate team etc. Apparently, there is a version 10.85.0 but my phone doesn’t say an update is available. I requested a refund for each day I was unable to use their service reliably, but they said I am only entitled to a refund if it is within 30 days of my purchase date.
Motorola edge 30 pro, previously Xiaomi redmi note 10 pro - experiancing the same issue on both devices. This is ridicolous!